Refund & Cancellation policy

I've revised the disclaimer to reflect the updated refund and cancellation policy for clearcibil, ensuring clarity and adherence to standard practices:

Disclaimer - Refund and Cancellation Policy

At clearcibil, our commitment is to offer exceptional credit report consultation services. We understand that there may be occasions where you need to cancel your service or request a refund.

Below is our policy regarding refunds and cancellations:

Refund Policy:

Refunds are available for customers who have not yet received access to credit reports and credit dispute guides from clearcibil.
To initiate a refund, please contact our customer support team within 2 working days of your purchase. Refunds will be processed following our internal review.
Please note, refunds may take up to 7 to reflect in your original payment method.

Cancellation Policy:

For service cancellation, send a written request to Support@clearcibil.com at least 2 working days before the start of your scheduled plan.
Your cancellation request will be reviewed and processed by our team, and you will receive an email confirmation of the cancellation.

Important Points to Note:

All refunds and cancellations are governed by the terms and conditions in the agreement between the customer and clearcibil.
Refunds may not be applicable if access to credit reports and credit dispute guides has been granted prior to the cancellation request.
clearcibil reserves the right to refuse refund requests or cancel services if there is a violation of our terms or misuse of our services.

We are dedicated to ensuring your satisfaction and are always available to address any questions or concerns about our refund and cancellation policy. Contact our customer support at Support@clearcibil.com for assistance.